Bookmarked explores the art & craft of knowledge bases and customer support while delving into the lives of the people behind them.
Hear about the companies using HelpDocs to change the world. From medical software to educational robots—they all have a story to tell.
We delve into the world of knowledge bases and customer support to try to figure out how to create a better support experience for our customers.
Personal stories, remote work, and a lot of emoji. We open up about what we’re doing and how we’re feeling so you get to know us a little better.
Read about the latest updates to the HelpDocs platform right here. From features to fixes and everything in between, we'll give you a roundup.
We're two months into the year already, and we're kicking off in style with some fantastic new updates to your HelpDocs knowledge base. Markdown Blocks We've been asked about writing Markdown in HelpDocs since the very beginning. But we've always been hesitant to add support. There's a few issues with
Between gigantic moderate portions of turkey, pints small glasses of bourbon, and sleeping until noon other festive frivolities, we've been working occasionally tirelessly over the winter break to bring you some much-updated updates to the platform. TL;DR we added a bunch to the text editor, made multilingual more multilingual,