Backpage The Curious Case of CSS Selectors and Our Knowledge Base One of our Knowledge Base articles suddenly surged near the top of a highly sought-after keyword. I wondered—was this a bad thing?
Backpage Finding and Forcing My Passion For Interior Design: Part 1 When we turned up to our villa in the Portuguese countryside I realised I had some work to do—especially in the interior.
Backpage How the Flu Made Me Give Up On My Nomadic Lifestyle Travel had been a major part of my life for years. After a horrible episode of flu, I realised what was important while I recovered.
Backpage Learning to Live With Less Again: Part 2 What happens when you leave your apartment and a COVID spike happens whilst you're staying in hotels? Find out in the next part of the series.
Backpage The Accidental Evolution of the HelpDocs Brand HelpDocs is now 5 years old and while we've always had a bookmark it's certainly changed over the years. Here's a little insight into how the HelpDocs brand has evolved.
Backpage Should There Be a Blame Game? After a rude awakening at 4 in the morning by a barking fire alarm it got me thinking—what's the purpose of blame and is it useful?
Backpage Learning to Live With Less Again: Part 1 What happens when you're a digital nomad and a pandemic strikes? Mostly panic. Here's a story about learning to live with more stuff and hating it.
Backpage Stumbling Through Producing Our On-Demand Demo Video Videos tend to be beautifully polished but you never see what happens behind the scenes. See how I eventually made our on-demand demo video after some major procrastination.
Backpage Building My Work Happy Place After being inspired by a podcast I write about my journey of self discovery and how I found happiness building my own work happy place.
Backpage 2500 Kilometers of Support Lisbon to Munich in a couple days. What seemed like a simple road trip started to become a little worrying.
Backpage Trying to Be Productive in a Altered World It's tough to comprehend how different our world is now. Social distancing, lockdowns, face masks, and empty offices. Here's how it's affected my mindset.
Backpage Is Your Stay for Business or Pleasure? Hotel life sounds glamorous but the reality sets in when you live in them full-time running a business. Is it business or pleasure?
Backpage Stepping Off the Startup Treadmill Notifications can become overbearing especially for remote teams. Here's my experience learning to take a step back and focus my time more wisely.
Backpage Is Enough Ever Enough? As a remote worker, one of the most difficult things is to allow yourself time away from work tasks. And as Matt found, when you do it’s easy to let self-doubt eek back into the picture. 😬
Backpage Reality and Expectations Matt hit a PR at the gym today. He broke a mental barrier and hit his heaviest deadlift yet. And he decided to reflect on how it took patience and having realistic expectations.
Backpage The Game of Show and Tell The past couple of weeks have been a weird and wild ride. Not least because we’ve finally started venturing into the wonderful world of knowledge base software demos.
Backpage On the Perils of Rushing When Loni was eighteen her roommate convinced her to go to a random meditation session in New York City. 🧘🏼♀️ It sounded New Age and spiritual. Like something you’d expect from Los Angeles. Nonetheless she was skeptical.
Backpage Reassessing Opinions Strong opinions, loosely held is a statement that sticks at the core of the HelpDocs culture. We’re all super opinionated. But it’s rare for us to so vehemently protest or refuse to yield on something when presented with a better option.
Backpage 125 Blog Header Images and Counting Here's a story about the headers behind the blog posts on the HelpDocs blog.
Backpage Frustrated Tones and Reflections A few days ago, an applicant for one of the Customer Education roles commented about our blog. It’s not uncommon. Often people wanna be seen as having done their research. And I do really appreciate any feedback we get when it comes to our posts. But this time it
Backpage Incrementally Changing There’s a lot to be said for making huge, swathing changes. Just getting stuff done. Finished. It’s a little like quickly peeling a bandaid. In that doing it fast gets it out of the way. Ripping away a bandaid limits the longevity of the immediate pain. And it
Backpage The Hard Reality of Letting Go Sometimes you’ve just gotta let go. 32 years of life and that’s my incredibly deep and profound observation on this uncharacteristically mild September morning. It’s true though. Cliché, sure. But true nonetheless. 🤷♂️ For me this groundbreaking realisation came last week while chatting with the rest of the
Backpage Has Staying Silent Ever Helped Anyone? Making over-communication a priority is probably one of the most critical aspects of our culture. It’s certainly something I’d recommend to anyone building a remote team. Since for us, it makes things easier. Kept us all on the same page. And meant we’ve grown closer and stronger
Backpage Content for Contents Sake? Does everything need a strategy and a purpose? I’m not so sure. 🤔 The past couple of days I’ve been thinking about this more and more. It’s as a result of seeing a post from a marketing influencer who lamented about companies who don’t have a strategy
Backpage A Change is as Good as a Rest They say a Change is as good as a rest. After we shipped such a massive overhaul of the software a couple of weeks ago—and with more changes on the horizon 😁—I can’t help but think about how true this is. Or indeed if it’s true at