Welcome to Bookmarked

Bookmarked explores the art & craft of knowledge bases and customer support while delving into the lives of the people behind them.

Bookmarked in the comfort of your inbox.

Let's keep in touch. Get our latest content delivered to your inbox each month and the content will come to you.

An email once a month. No ads and no funny business. Not sure? View our past issues.
Why We Stopped Scheduling Product Demo Calls

Why We Stopped Scheduling Product Demo Calls

Calls are exhausting and Zoom fatigue is taking over our lives. Here's how we decided to say no to individual product demos and found a better solution for us.

Latest posts


Get more in-depth with our guides. From what a knowledge base is to keeping your knowledge base is updated.

All posts