Welcome to Bookmarked
Bookmarked explores the art & craft of knowledge bases and customer support while delving into the lives of the people behind them.
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Hear about the companies using HelpDocs to change the world. From medical software to educational robots—they all have a story to tell.
We delve into the world of knowledge bases and customer support to try to figure out how to create a better support experience for our customers.
Personal stories, remote work, and a lot of emoji. We open up about what we’re doing and how we’re feeling so you get to know us a little better.
Read about the latest updates to the HelpDocs platform right here. From features to fixes and everything in between, we'll give you a roundup.
Latest Customer Stories
Get more in-depth with our guides. From what a knowledge base is to keeping your knowledge base is updated.