River Sloane

River works on Product at HelpDocs. When they're not making sure customers are getting the most out of the product, they're watching Formula 1.

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Reducing Churn by Setting Good Customer Expectations

In the past, I’ve found myself signing up for a product trials based on the software’s website. I love buying software. 🙊 In most cases, the website explains the benefits, and when you get onboard you totally understand why you need the product. It’s clear. The product is

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How Sacrificing Your View Can Boost Your Productivity

For a long while, I thought being a productive founder involved having a stunning view. One that inspired me to get stuff done. It makes sense, right? It's totally sensible to think that a good view will help you come up with amazing ideas. It'll help