HelpDocs Bookmarked (Page 13)

Bookmarked explores the art & craft of knowledge bases and customer support while delving into the lives of the people behind them.

Hear about the companies using HelpDocs to change the world. From medical software to educational robots—they all have a story to tell.

We delve into the world of knowledge bases and customer support to try to figure out how to create a better support experience for our customers.

Personal stories, remote work, and a lot of emoji. We open up about what we’re doing and how we’re feeling so you get to know us a little better.

Read about the latest updates to the HelpDocs platform right here. From features to fixes and everything in between, we'll give you a roundup.

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How Sacrificing Your View Can Boost Your Productivity

For a long while, I thought being a productive founder involved having a stunning view. One that inspired me to get stuff done. It makes sense, right? It's totally sensible to think that a good view will help you come up with amazing ideas. It'll help

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Don’t Be Afraid to Make a Good Product

With literally hundreds of new ventures being born each day, it’s easy to think that building a startup’s just about slinging together some code and hoping. Throw enough ideas at the wall, and some of them’ll stick. > If you are not embarrassed by the first version

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Why Your Startup Needs an Awesome Knowledge Base

If you run a startup, I’m guessing you have a public knowledge base. Maybe you call it a support site, or self-service helpdesk, but some way of letting your customers help themselves. But do you remember why you have it? And do you care? If you don’t, you’