With the holiday season well into swing, we thought we'd wrap up 2017 with a right cracker. We've been busy little elves, shipping sleighing a sack full of integrations, optimising the app, and making a host of other improvements behind the workshop. ⛄️ A trio of new

So, you might remember we recently switched to seasonal product updates (check out our Spring update [https://blog.helpdocs.io/spring-product-update-17]). We made a big deal about not doing monthly updates, yada yada yada. Well, now we're back to monthly product update posts. Or rather

I have some exciting news to share with you today. We've made our first acquisition: Helpman [https://gethelpman.io]! The story so far Helpman was a direct competitor to HelpDocs—another hosted knowledge base platform. We've been competing for just over a year now, but after

Just under a year ago [https://blog.helpdocs.io/why-your-startup-needs-an-awesome-knowledge-base/], my cofounder and I set out on a mission—to create a knowledge base that worked and looked great out-the-box. It's coming up to HelpDocs' first anniversary and

I'm thrilled to announce that HelpDocs now has full support for multiple languages. 🎉 Now you can write your docs in as many languages as you can think of, and your visitors can choose the version they want. Until now, making a multilingual knowledge base has been painful at

We've been building HelpDocs for just over 6 months now. We get dozens of feature requests each day, and one of the most common by far is internal docs. In fact, some of our users have been using HelpDocs internally since the start. They've hacked it

Wow, it’s been a busy few weeks. Our teeny little team’s been beavering away to make the product better than ever, and I’ve got a lot to share with you today. We’re on a quest to make the best hosted knowledge base product. From integrations to