HelpDocs Bookmarked (Page 3)

Bookmarked explores the art & craft of knowledge bases and customer support while delving into the lives of the people behind them.

Hear about the companies using HelpDocs to change the world. From medical software to educational robots—they all have a story to tell.

We delve into the world of knowledge bases and customer support to try to figure out how to create a better support experience for our customers.

Personal stories, remote work, and a lot of emoji. We open up about what we’re doing and how we’re feeling so you get to know us a little better.

Read about the latest updates to the HelpDocs platform right here. From features to fixes and everything in between, we'll give you a roundup.

Announcements

HelpDocs Now Supports Internal Docs

We've been building HelpDocs for just over 6 months now. We get dozens of feature requests each day, and one of the most common by far is internal docs. In fact, some of our users have been using HelpDocs internally since the start. They've hacked it

Announcements

We Added 23 Features in 6 Weeks

Wow, it’s been a busy few weeks. Our teeny little team’s been beavering away to make the product better than ever, and I’ve got a lot to share with you today. We’re on a quest to make the best hosted knowledge base product. From integrations to

Announcements

A Brand New Look—What We Shipped in September

We launched HelpDocs back in April to help make better knowledge and support docs. Since then we've been spending most of our time making the backend services more reliable, faster, and generally better. That means usually our product updates are pretty darn mundane. Bug fixes. Performance improvements. Nobody