Stories

After being inspired by a podcast I write about my journey of self discovery and how I found happiness building my own work happy place.

Lisbon to Munich in a couple days. What seemed like a simple road trip started to become a little worrying.

As a remote worker, one of the most difficult things is to allow yourself time away from work tasks. And as Matt found, when you do it’s easy to let self-doubt eek back into the picture. 😬

Matt hit a PR at the gym today. He broke a mental barrier and hit his heaviest deadlift yet. And he decided to reflect on how it took patience and having realistic expectations.

The past couple of weeks have been a weird and wild ride. Not least because we’ve finally started venturing into the wonderful world of knowledge base software demos.

When Loni was eighteen her roommate convinced her to go to a random meditation session in New York City. 🧘🏼‍♀️ It sounded New Age and spiritual. Like something you’d expect from Los Angeles. Nonetheless she was skeptical.

Strong opinions, loosely held is a statement that sticks at the core of the HelpDocs culture. We’re all super opinionated. But it’s rare for us to so vehemently protest or refuse to yield on something when presented with a better option.

I’ve always been a creative at heart. Unfortunately, this doesn’t quite match up with my impatience. When I pick up my Apple pencil I’m usually fuming with

A few days ago, an applicant for one of the Customer Education roles commented about our blog. It’s not uncommon. Often people wanna be seen as having done their

There’s a lot to be said for making huge, swathing changes. Just getting stuff done. Finished. It’s a little like quickly peeling a bandaid. In that doing it

Sometimes you’ve just gotta let go. 32 years of life and that’s my incredibly deep and profound observation on this uncharacteristically mild September morning. It’s true though.

Making over-communication a priority is probably one of the most critical aspects of our culture. It’s certainly something I’d recommend to anyone building a remote team. Since for

Does everything need a strategy and a purpose? I’m not so sure. 🤔 The past couple of days I’ve been thinking about this more and more. It’s as

They say a Change is as good as a rest. After we shipped such a massive overhaul of the software a couple of weeks ago—and with more changes on

Since I started taking on the support tickets at HelpDocs, there’s been one thing that always stumps me. Ok fine! There’s more than one thing. But of the

A couple of weeks ago we shipped one of the most significant updates to HelpDocs since the software was but a glint in Jake and Jarratt’s eyes. And we

You’d think by now I’d have learnt to take care of the housekeeping before I embark on some crazy new adventure. I’m not talking about washing my

Creating courses ain’t easy. I guess nobody said they would be. But I didn't think they'd be this tough! It’s fair to say over the past few months

Have you ever fallen so far out of the habit of doing something it becomes almost impossible to get back into the swing of things? That’s what happened to

Since returning to the reality of my day-to-day after spending a week with the team in Bangkok I find myself reflecting on our culture. On what it means to be

I would make a crap CEO. 🤷‍♂️ I’m not even kidding. I look at people I’ve worked for in the many jobs I’ve had and I just can’

I’m sat at my desk, an old dining table crammed into the corner of what will become my office. It’s still light outside. I can hear the birds