Starting Up Why We're Not Marketing Our Enterprise Knowledge Base Software When I first joined HelpDocs a few months ago, my experience with support docs, and enterprise knowledge base software was pretty limited. Don’t get me wrong, I’ve been in marketing in
Starting Up Breaking the Bad Habit of Breaking Habits Around 18 months ago, I caught a glimpse of myself in the mirror, and it made me feel sick. A couple of years before, I'd quit a 14-year smoking habit, and had replaced
Starting Up Living up to Your Own Definition of Success When I took the leap to go freelance, one of my first roles was helping flesh out the blog of a branding agency. The company I was working with, Motto, is a visionary
Remote Insights Delusions of Culture: Making Remote Work as a Small Team Since working at HelpDocs the past few months, I’ve become a pro at explaining what remote work is and how it works. So much so, I’m thinking of adding it to my CV under “additional skills”.
Starting Up Lessons From Carving Productively A couple of years ago, I first wrote about venturing into the splintery world of woodcraft. I had no idea it would turn into an ongoing obsession. I had even less of an
Starting Up Organizing Our First Company Retreat as a Bootstrapped Remote Startup For us the benefits of being a remote company are obvious. You can work when and where you’re most comfortable, you’re able to travel or spend time with family, and you
Starting Up How Being Rejected By Multiple Startup Accelerators Actually Helped Us If you're anything like we are as startup founders, you'll have considered joining an accelerator program. At least once. I mean, it seems like a great deal, right? You get some money, some
Starting Up How We Gained 2 Hours a Day by Experimenting With a New Startup Work Schedule Getting in the zone with work has always been tough for us. Like many other startup founders, getting the most out of each day is crucial. It’s not about the number of
Product Insights Valuable Lessons Learned After Sending 1,000+ Cold Emails We’ve always been skeptical of cold email. It seems spammy, unreliable, and depressing at times. And let’s be honest—nobody loves doing startup outbound sales. The difficult truth is that it
Starting Up How Sacrificing Your View Can Boost Your Productivity For a long while, I thought being a productive founder involved having a stunning view. One that inspired me to get stuff done. It makes sense, right? It's totally sensible to think that